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网络安全

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了解更多有关元素如何保护您的信息

网络安全

元素保护你

利记app官网 works to ensure your financial information remains safe and secure, 但互联网安全需要的不仅仅是技术. 最终, 处理病毒时, 间谍软件, 电脑黑客, 我们每个人都有责任保护自己的电脑系统.

To help protect your identity, use the simple tips outlined below when you are online.

保护你的资料

这里是元素, we do all that we can to protect your personal information and provide you with a dependable online experience. 然而, we rely on you to take further precautions to assure the safety of your accounts. 遵循我们的建议, online banking and our mobile app can be a secure and efficient method for all your banking needs.

一般的指导方针

  • 确保你的操作系统和杀毒软件是最新的.
  • 始终使用需要登录ID和密码的安全无线(WiFi)网络.
  • 使用利记时,千万不要让你的电脑无人看管.
  • 监控您最近的账户历史记录,查找未经授权的交易.
  • 当你用完利记后,一定要注销并关闭浏览器.

登录名和密码

  • 使用大小写字母组合创建强密码, 数字, 和特殊字符.
  • 不要创建包含姓名首字母或生日的密码.
  • 定期更改密码.
  • 记住你的密码而不是把它们写下来.
  • Only register personal devices and avoid using features that save your login IDs and passwords.

欺诈防范

  • 不要打开电子邮件附件或点击来自未经请求的来源的链接.
  • 避免在电话或电子邮件中透露个人信息.
  • 撕碎不需要的敏感文件,包括收据, 检查, 存款单, 预先批准的信用卡优惠, 过期卡.
  • 迅速行动. 如果你怀疑你的财务信息被泄露, 请立即致电317-276-2105或拨打免费电话800-621-2105.

利记 & 手机应用指南 利记安全偏好视频库

用户名提示

创建一个强大的在线用户名的重要性

元素致力于确保您的财务信息安全可靠, 因此, 建议您增加您的利记用户ID的复杂性. 您的用户ID是您的元素在线身份的关键, 因此,创建与密码一样强大的用户名同样重要. To ensure you are following good security practices, please take a moment to review the tips below.

创建强大用户名的技巧

  • 使用大写和小写字母, 数字, 和特殊字符 in non-obvious arrangements — ultimately they should not be complex, 但也不应该是一个简单的名字, 电话号码, 账号或社保号 
  • Create a username that is easy for you to remember, but difficult for someone else to guess
  • Using different usernames for individual online accounts makes it harder accessing information for hackers
  • 永远不要使用社会安全号码作为用户名. 社会安全号码可能很难猜,而且很容易记住, but they could give malicious hackers a coveted piece of personal information that can be exploited
  • Never disclose any of your usernames to others or store your usernames on paper or in an unencrypted computer file
  • 如果通过电子邮件要求,请不要提供您的利记用户ID. 元素绝不会要求您提供您的个人信息.

密码提示

Choosing a secure password is the key to keeping your online 元素 accounts safe. 如果你有一个相对简单的密码, 其他人可能会通过一系列猜测进入你的账户. 为了防止这种情况发生, 您应该选择包含数字组合的密码, 信, 和文字. Avoid using single words or any information about yourself that other individuals could easily obtain, 包括你的名字, 你配偶的名字, 你宠物的名字, 生日, 爱好, 或您的用户名或电子邮件地址的任何部分.

  • 使用不同网站的唯一密码. 窃取密码的黑客会试图在其他网站上使用这些密码.
  • 强密码长度至少为10个字符
  • If the site you're creating the password for allows it, use a space in the password. 空格使得密码更难被破解.
  • 不要使用密码,而是使用带空格的密码短语,并保持可见性. 例如, 猪2树皮! 会是一个满足所有这些建议的好密码吗.

元素安全信息

In our fast-paced world, effective communication is a must; that’s why email has become so important. 然而, traditional email may not always be the most secure way to send or receive sensitive information. With this in mind 利记app官网 offers several ways for you to securely communicate with us.

利记内的安全讯息

只是 登录 利记或您的移动应用程序向我们发送安全问题或信息. 元素代表将在1个工作日内给您回复.

用Zix发送安全邮件

您可以通过我们的Zix向元素发送安全邮件 利记 页面. 您将需要注册一个电子邮件地址和密码. 然后,您可以登录到我们的安全环境发送新消息, 以及审阅和回复您从“元素”收到的消息.

什么是欺诈性电子邮件,如何识别?

欺诈性的(.k.a. 欺骗, 冒名顶替者, or phishing) email is one that has been forged so it looks like a legitimate email from a particular organization. 它的目标? Usually to trick you into providing sensitive personal information that can be used for identity theft.

通常很难发现欺诈性电子邮件. That's because the email address of the sender often seems genuine as do the design and graphics. 但也有一些迹象值得注意. 例如, fraudulent emails often try to extract personal information from you in one of two ways:

  • 引诱你当场提供个人信息.g.,通过回复邮件).
  • 通过包含指向试图让您披露个人数据的网站的链接.

如果您曾经不确定您收到的电子邮件从元素, don't hesitate to call us at 800-621-2105 or reach out through one of our secure methods to verify the email is legitimate.

我如何才能确定我是在与利记app官网互动,而不是冒名顶替者?

你可以判断你正在处理元素,因为:

  • 元素代表永远不会向您发送电子邮件,要求您提供密码, 信用卡号, 或其他敏感信息.
  • If we request information from you, we'll always direct you back to an 元素 site using links.
  • 如果你在一封从元素收到的邮件中使用了链接, you can make sure that you are on an 元素 页面 by comparing the address of the site in the Address/Location area of your web browser — it would have elements.Org中的网址.
  • 如果你在跟我们打电话, we'll verify your identity with your security word that you provided when you set up your accounts.

To tell if an email is really from 元素, you need to view the site that the URL is taking you to. 以下是如何处理HTML和基于文本的电子邮件:

  • 基于html的电子邮件. HTML电子邮件(附图片), 查看目的URL, position your cursor over the link or button; the URL should appear in your email program's status bar at the bottom of the window. 然而, 欺骗性的url故意很长, 所以通常只有第一部分在状态栏中可见. 它可能看起来是真的,但它并不能保证你最终会得到什么. Therefore, you need to view the entire URL and go there to make sure it's really an 元素 site.
  • 基于文本的邮件. 基于文本的邮件 also tend to contain very long URLs that you click on to get to a site. 但是,URL可能不代表真正的目的地.

How do I view an entire URL to make sure it is a legitimate site from an HTML or text email?

How do I view an entire URL to make sure it is a legitimate site from an HTML email?
将鼠标放置在链接上并右键单击. 选择复制. 将URL粘贴到记事本(或任何文本编辑器). 当你到达现场, double click on the padlock icon and make sure that it's "Issued to" a URL that ends in sevaamerica.com.

How do I view an entire URL to make sure it is a legitimate site from a text-based email?
将URL粘贴到浏览器中. 当你到达现场, double click on the padlock icon and make sure that it's "Issued to" a URL that ends in sevaamerica.com.

What can I do to protect my accounts and personal information while I'm banking online?

元素 采取了许多步骤,以保持您的帐户和个人信息的安全, 但是,您在维护您的银行信息安全方面也发挥着作用. 你可以这样做:

  • 定期更改密码 定期更换密码很重要, which you can easily do by clicking on "Settings" and then "Login Preferences" after logging into online banking or the mobile app.
  • 〇记住密码 当您开始利记会话时,您的在线密码将验证您的身份. You should memorize this password and never write it down anywhere or reveal it to anyone.
  • 记得注销 当你在利记时,你可能并不总是在自己的电脑上. 因此,在完成银行业务后注销是很重要的. If you forget to do so, 元素 automatically logs you off after 10 minutes of inactivity.
  • 使用浏览器内置的安全功能 我们建议您使用浏览器提供的内置安全功能. Choosing certain security settings and options will help protect the privacy of your accounts and personal information.

在线提交表格安全吗?

Information you provide via electronic forms on our website is secure and encrypted. 换句话说,它在途中被打乱,一旦到达元素就被解码. You may check that your web session is secure by looking for the green bar in your browser. Current versions of leading web browsers indicate when a web 页面 is encrypted for transmission through this symbol. You may also look for the 信 "http://" at the beginning of your website URL in your web browser. “s”表示网络连接是安全的.

当我在线时,我如何安全地向您发送问题?

It is best to send us questions and comments with Messages from within online banking or the mobile app. 您的利记账户的安全性非常高. 这将是发送本质上安全的消息的最佳方式.